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Direct tip: Before you commit any funds, carefully scan the eligibility section–certain regions, age groups, or payment methods may have restrictions specific to Canada. Confirm that your registration aligns with the current user requirements and that your chosen way to deposit to $ is supported from your location.
Valid ID details and personal information are required for verification. Ensure all submitted documents are current, legible, and accurately reflect your data. Incomplete or inconsistent records might delay access or withdrawal of $.
Always check both minimum and maximum transaction amounts. Users can only use payment methods that are in their own name. If the details don't match, the payment may be delayed or rejected. After a successful confirmation, your balance in $ will be updated. You can check your transaction history right away to see if there are any problems.
Each offer has its own set of rules for qualifying. Before you sign up, make sure to read the wagering multiplier, the list of eligible games, and the validity period. If you try to take $ out of your bonus winnings before meeting these requirements, you may lose the bonus and any other rewards that go with it.
All personal information is stored using strong encryption methods, as required by local laws. Use strong passwords and, if you can, two-factor authentication to keep your information as safe as possible. If you think an outcome or transaction is wrong, you should contact support with all the details and proof. Quick responses are important, but processing may depend on getting confirmation from a third party and following the rules.
Activate your account today to make sure your information is correct, take care of your money in $, and have the best experience possible in a safe space made just for Canadian users.
People who are at least 18 years old can only open an account. Age restrictions make sure that all users are safe and that the rules are followed. This threshold is always true, even if local laws in Canada set a higher minimum age.
To confirm eligibility, each new user must complete a verification process before accessing full functionality. Acceptable documents include:
| Document Type | Purpose |
|---|---|
| Government-issued photo ID (passport, driver license, national ID card) | Identity verification & age confirmation |
| Proof of address (utility bill, bank statement issued within the last 3 months) | Residence verification |
| Payment method proof (e.g., card copy with sensitive data covered) | Account security during $ transactions |
Check current minimum and maximum amounts before funding your balance in $ or making a withdrawal request. Limits may be different based on the payment method chosen and whether or not the account has been verified.
To make transactions go more smoothly, use payment processors that you know and trust. To avoid rejected requests, confirm your identity is fully verified and submitted data matches your chosen withdrawal method. If you need higher transaction limits, especially for winnings, get in touch with support and ask for a review. All changes follow Canada laws and rules against money laundering.
Before you sign up for a bonus, make sure to read the rules carefully. If the maximum cashout is limited to 5 times your deposit, you could lose any winnings that go over that amount. To get some rewards, you have to do certain things, like enter a code, make a minimum deposit in $, or only play certain games.
Most special offers have turnover goals. Make sure to check if playthrough applies to both bonus credit and deposit. For instance, if you have a $20 welcome package with a 35x requirement, you'll have to bet $700 before you can get your money.
Bonus spins and match deals usually only apply to certain slots. Table games and live options might not help you meet your promotional obligations at all. Rewards that aren't used can expire, usually within 7 or 30 days. After this time, any incentives and winnings that haven't been claimed will be void.
If you use more than one profile or work with a group to abuse offers, your rewards will be cancelled and your account will be suspended. People in Canada should always make sure they pass all identification checks, especially when they want to take out incentive-based gains in $.
Make sure that every time you play a game, you only use software that has been certified and audited by well-known developers. All results are based solely on Random Number Generator (RNG) technology that has been tested by independent authorities, ensuring that every spin or hand is fair. It is against the rules to change the application code, reverse engineer it, or try to change the logic of the game. If you do, your account will be closed right away. Only approved devices and connections should be used for gaming. You can't get in using virtual machines, bots, automated scripts, or anything else like that. If you run more than one account or work with other customers to get unfair advantages, you are breaking the rules and all of your profiles could be permanently closed. Always keep login credentials confidential and avoid sharing account access with third parties.
Always be polite and fair in all of your communications and meetings. If you use abusive language, harass someone, or act in a way that disrupts chat or correspondence, you will be banned right away or for good. Use the money only for legal gaming activities. If you do anything that looks suspicious, like money laundering or fraud, it will be reviewed and the authorities may be notified. Always make sure that your balance in $ only shows real deposits and gaming results, and that no one else can change it without your permission.
Keep a record of all of your transactions, account history, and conversations with the website at all times. If you think that a rule hasn't been followed correctly in your case, send a written complaint to Customer Service by email or through the contact form in your account area. Add your username, a full description of the problem, dates, and any documents that back up your claim.
You can check your balance in $ at any time, ask for a copy of the personal data the platform has about you, and take out $ (as long as you follow the withdrawal policy). Canada law protects your privacy. We keep your deposited funds separate from our operational finances, so they will never be used for anything other than your own gaming.
We will respond to all complaints within 72 hours, unless we need to do more research because of rules. If you don't like the result, you can take the dispute to the licensing authority in Canada by sending them all of your communication records. The provider must follow the decisions made by recognised Alternative Dispute Resolution organisations.
If you have an urgent technical or financial problem, you can get help by live chat or the email address provided. Service is available 24/7 for quick help. Report any strange activity in your account or an error that affects your $ balance right away. Make sure your contact details are updated to facilitate communication.
Bonus
for first deposit
1000CAD + 250 FS
